Privacy Policy

Welcome to Ark-La-Tex Gutters. Your privacy is important to us. This Privacy Policy:

  • explains how we collect, use, share, and protect your personal information;
  • applies to your use of the website at https://www.arklatexgutters.com
  • applies whether you engage with us via the Website, contact forms, phone/text, or otherwise.


1. Information We Collect


We may collect the following categories of personal information when you interact with our Website or services:

  • Contact information: your name, email address, phone number, mailing address (for estimate requests or service scheduling)
  • Project details: the property address, type of service requested (gutter installation, cleaning, repair, leaf guards, fascia/soffit), comments or messages you submit via the Website
  • Usage information: details of how you use the Website (pages visited, time spent, referring/exit pages, click-throughs) via cookies or similar technologies
  • Communications: any messages or calls between you and us (including text / SMS if applicable)
  • Location data: approximate location information if you provide site address or service area information
  • Marketing & tracking data: if you sign up for newsletters, provide consent for promotional emails or SMS/text messages, we may collect preferences or opt-in/opt-out statuses


2. How We Use Your Information


We use your personal information for the following purposes:

  • To provide you with estimates, quotes, scheduling of gutter installations/cleanings/repairs, and other services you request
  • To respond to your inquiries, messages, or service requests
  • To improve our Website, services, and customer experience (e.g., analyze usage, troubleshoot issues)
  • To communicate with you about promotions, special offers, newsletters (if you’ve opted in)
  • To comply with legal obligations and enforce our agreements
  • To send SMS/text messages or calls if you provide your phone number and consent to be contacted by phone or text — we will include standard opt-out instructions (e.g., texting “STOP”) when applicable


3. Cookies and Similar Technologies


We may use cookies, web beacons, and similar tracking technologies to collect usage information from visitors to our Website. These technologies help us:

  • remember your preferences or repeat visits
  • analyze Website traffic and improve functionality
  • deliver targeted content or marketing (if you have opted in)

You may disable cookies via your browser settings, but doing so may affect the ability to use some Website features.


4. Sharing of Your Information


We do not sell your personal information to third parties. We may share your information only as follows:

  • With our trusted service providers who assist us in operating the Website, scheduling, communications, marketing — provided they agree to confidentiality obligations
  • With law enforcement, regulatory authorities, or others if required by law or to protect our rights, customers, or the safety of others
  • In the event of a sale, merger, or change of control of our business, your information may be transferred as part of that transaction (in which case we will notify you)


5. Your Choices and Access

  • You may request access to your personal information that we hold, ask for correction of inaccurate data, or request deletion (subject to legal or contractual retention obligations).
  • If you have opted in to marketing emails or SMS/text messages, you may opt out at any time (e.g., clicking “unsubscribe” in an email or replying “STOP” to a text).
  • You may adjust your browser settings to block or erase cookies (see “Cookies” above).
  • If you’d like to exercise your rights (access/correction/deletion), please contact us using the details below.


6. Security of Your Information


We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, alteration, or disclosure. However, no method of transmission via the Internet or electronic storage is entirely secure — so we cannot guarantee absolute security.


7. Retention of Information


We will retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy (e.g., to provide service, maintain records, comply with legal obligations), and for a reasonable time thereafter, unless a longer retention period is required or permitted by law.


8. Children’s Privacy


Our Website and services are intended for adult homeowners or business owners. We do not knowingly collect personal information from minors under the age of 13. If you believe we have collected such information, please contact us to request deletion.


9. International Transfers


Our business and servers are located in Texas, United States, and we operate in the Ark-La-Tex region (Texas / Louisiana). If your information is transferred outside your local jurisdiction, we will take appropriate safeguards.


10. Changes to This Privacy Policy


We may update this Privacy Policy from time to time (for example, if our business operations change or we introduce new services). We will post the updated version on the Website and update the “Last updated” date above. We encourage you to review this policy periodically. Your continued use of the Site after changes means you accept the revised version.


11. Contact Us


If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
Ark-La-Tex Gutters


Phone: (318) 401-2772

Email: arklatexgutters@gmail.com

Address: Marshall, TX 75672